Attention: Cows do not count as pets on Metro-North

In case you are unaware, I just wanted to let you all know that on Metro-North cows do not count as pets. People can, and do, take both dogs and cats on the train. That is a normal occurrence. However, one of my favorite questions to ask Metro-North employees is what is the craziest item you’ve ever seen a passenger attempt to bring on the train? I’ve heard quite the array of answers, from patio sets to snowblowers to sheetrock. Animals occasionally factor in – snakes, iguanas, (live) chickens… there are rumors of a goat on the Upper Harlem, but I’ve found no one to confirm this.

Anyone who is employed by Metro-North’s customer relations department is bound to have quite the experience in being asked some pretty crazy questions. I know that in my short stint as a phone tech in a computer service center I was asked (and told) some pretty crazy things. Thankfully, I’ve been on the opposite side of customer service questions for quite a few years. I am the stupid customer. Or perhaps more apt – the trickster.

Trouble always seems to be two steps behind me, and I can’t resist playing a little joke every now and again. In this case, I couldn’t resist messing around with @MetroNorthTweet – Metro-North’s presence on the social-media site Twitter. I will not lie – I was aware that Ted, the normal person behind @MetroNorthTweet, was not around and another person would be monitoring the account. Yeah, that probably played a little part…

First, I had to set the stage. I’m so proud of myself, I thought of this on the train platform.

Now, I assure you, I had no intentions of messing with @MetroNorthTweet solely to post it here. Just the fact that other people started chiming in made me decide later on that I should post this. In fact, it was probably the highlight of my day! Thanks Metro-North, and Chamelle for being such a good sport!




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