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Posts Tagged ‘metro north’

A Farewell to White Plains station staple – Waxman’s News Events

Friday, June 20th, 2014

Any regular commuter through White Plains is likely familiar with Gary Waxman, proprietor of the station’s newsstand. And if you were a real regular, chances are Waxman even knew you by name. Last night, however, marked the end of an era – it was Waxman’s final day of work in the station.

Waxman's News
Some final sales are made at Waxman’s News in White Plains.

Years before Metro-North was even established, Gary Waxman’s father purchased the retail space for the newsstand in the long-gone Warren & Wetmore-designed White Plains station. The younger Waxman spent weekends working the newsstand, and ultimately opted to work there full time instead of heading off to college. The elder Waxman bowed out of newsstand operations in 1986 due to illness, and Gary has run the business ever since. Much has changed since then, most notably the old station being torn down and a new one constructed in 1987. Waxman’s News was, of course, reestablished in the new White Plains station.

Alas, after many years Waxman has called it quits. With the rising cost of rent, and the falling sales of newspapers, Waxman opted not to put in a bid for a renewed contract with the MTA. Reunion Coffee, the other establishment in the station, also did not get a renewed contract and the space has been sitting vacant since January. Plans for a Tim Horton’s in the space have not yet produced anything, leaving many commuters disappointed. The transition for the newsstand, however, will be far smoother. In fact, the new proprietor took over today. Undoubtedly some folks probably never even noticed, with the exception of some potentially higher prices, and an operator that didn’t know your name.

Although his job is done, Gary Waxman made an appearance at the station this morning to bid regulars farewell. Tom Roach, mayor of White Plains, will be holding a small farewell ceremony at the station for Waxman this morning. President of Metro-North Joseph Giuletti, who met Waxman when hosting a commuter forum at the station in April, was invited to attend.

Spring Flowers and Harlem Line Track Work Train Photos

Monday, April 14th, 2014

After a very long and cold winter, it is finally starting to feel like spring. Hopefully you all had an enjoyable weekend, perhaps even watching or riding some trains. Alas down by the railroad tracks of the Hudson Line, the greenery has yet to bloom – so I decided to take spring to the trains.

 
Springtime on Metro North 
  
   
 

Meanwhile, Metro-North crews were hard at work this weekend in numerous places around the system. On the upper Harlem Line, busing was in effect as crews worked at the Pleasant Ridge Road and Chippawalla Road crossings in Wingdale. The Pleasant Ridge crossing has been a difficulty for well over a month now, requiring trains to stop and warn before entering the crossing, and proceeding at reduced speed through it. Hopefully after this work, everything will be getting back to normal. Crews started work on the crossing Friday evening, and worked almost nonstop through the weekend to get it back in order for regular service at about 4 AM this morning.

Busing continues today during off peak hours to allow further work to be done.

 
  
   
 
Metro-North crews work at the Pleasant Ridge Road crossing in Wingdale, on the upper Harlem Line.

Metro North President Joe Giulietti meets riders at White Plains Train Events

Friday, April 4th, 2014

Provided you haven’t been living under a rock, you’ve likely heard that Metro-North has been hosting customer forums where riders can meet president Joe Giulietti, and pretty much ask him anything. Yesterday’s forum was at White Plains, so I left work a few minutes early to head to the station and meet Metro-North’s new president.

Mr. Giulietti is a rather affable fellow that didn’t seem to mind getting asked “why are trains under 5 minutes and 59 seconds late not considered late?” for the five millionth time by discouraged riders. Along with Mr. Giulietti were other representatives of Metro-North, including John Kesich, senior vice president of operations, Randall Fleischer, Director of Business Development, Mark Mannix, Director of Corporate & Public Affairs, and Marjorie Anders, spokesperson for Metro-North.

My brief chat with the president revolved around the more light-hearted subjects of “how many additional gray hairs have you gotten since you’ve been here,” and “are you absolutely crazy for moving back to the northeast from Florida during the winter?” And while the for-public-consumption story may be that both he and his wife still have family in the northeast, I think the unspoken answer was that he really thinks that he can help Metro-North, a railroad that after last year had pretty much hit rock bottom. To speak such words aloud, however, would be pure hubris. There is no easy or simple fix for Metro-North. Changes will take months, even years. But it seems that the new captain at the helm has the skills to do the job, priorities in the right spot, and isn’t afraid or uncomfortable to rub elbows with the customers that ride his trains. (For the record, I did not ask Mr. Giulietti if he liked April Fools’ jokes).

If you’re interested in meeting with Metro-North’s president to ask a question, or to even say hello, there will be four more customer forums:
• April 10: Stamford Station, Across from Ticket Office (In Station), 5 PM-7 PM
• May 1: Grand Central, Main Concourse, 7 AM-9 AM
• May 6: Croton-Harmon Station, Across from Ticket Office (In Station), 5 PM-7 PM
• May 14: Harrison Station, Eastbound Platform (near elevator), 5 PM-7 PM

 
  
  

Even the mayor of White Plains, Tom Roach, stopped by the station to speak with Metro-North’s new president.

Although not the star of yesterday’s show, one of my other favorite guests at the station made an appearance… MTA PD K9 Patriot!
 

Metro-North Railroad Announces Heritage Unit Program Train Photos

Tuesday, April 1st, 2014

Metro-North’s new president, Joseph Giulietti, has been on the job over a month now, and it seems apparent that things are slowly starting to change at the beleaguered railroad. One certainly cannot change an entire railroad in such a short amount of time, but Mr. Giulietti has made it a point to ensure riders that safety is the railroad’s primary goal.

In a more light-hearted move, Giulietti has also announced the beginning of a Heritage Unit program for Metro-North. Such programs have been highly successful and well liked on other railroads, most notably Norfolk Southern. While discussing the subject, Giulietti asserted, “we need to restore pride to Metro-North. The railroad systems here in New York City were at one time the best in the world, though unfortunately that is not the case today. We definitely need to look forward, but at the same time there is no better way to restore pride than to remember our roots.”

Metro North Heritage
The new Metro-North New York Central locomotive on the upper Harlem Line earlier today.

Metro-North’s locomotive 220, which was sent out for work several weeks ago, has returned in a new paint scheme resembling that of the New York Central. “This is the first of hopefully several locomotives in heritage schemes. Many years ago Metro-North had a New York Central themed FL9, and so we opted for a different scheme than that previous locomotive.” Unfortunately, there is no timetable for future heritage locomotives. According to Giulietti, “as locomotives are sent out for repair, they will likely return to Metro-North with some new paint.”

Winter on the Hudson Line Encounters / Observations Photos

Friday, February 14th, 2014

If you weren’t yet sick of winter, yesterday’s storm probably pushed you over the edge. We’ve had an immense amount of snow dumped on us the past few months, leading to a lot of cancellations and early closings at my work. Pretty much every time I made sure to have my camera on me to document Metro-North through the storms (you can see the first part here). Today’s winter-centric post features the Hudson Line, and a collection of photos all taken within the last week. In yesterday’s storm I hung out at both Spuyten Duyvil and Croton Harmon, and then headed home on the fantabulous 1:55 Harlem Line “fun boat” to Wassaic, making all local stops, standing room only. If anybody out there saw complaints on twitter about a stupid girl eating tacos on that train, I swear, it wasn’t me!

Considering that today is Friday, it is worth mentioning that this is the end of new Metro-North president Joseph Giulietti’s first work week. I suppose the weather decided to throw an appropriate welcoming party for a man that spent the last fifteen years working in Florida. Nonetheless, rumors are abound that Mr. Giulietti has already begun “cleaning house,” which is likely a good thing. There are plenty of things that Metro-North can improve, but if you ask me, number one ought to be communication.

Over the past few years, Metro-North has greatly improved its communications with riders with both email and text alerts. Although they still haven’t figured out that messages have character limits, and that it is super annoying to receive the same exact message 10 times in one day, we get a lot of info about service changes and info. In fact, we get more info than Metro-North’s own employees! Conductor Bobby touched on this in his open letter to his passengers, which if you haven’t yet read, you most definitely should.

Yesterday’s 1:55 train highlights the issues in communication with Metro-North. The train was a combination of several trains, and was advertised on Grand Central’s big board as an all-local to Wassaic. As far as the crew knew, the train was either going directly to Wassaic, or there would be a connection waiting for us at Southeast. However, en route, passengers began receiving alerts saying that Wassaic service was suspended. Some rather irate passengers from Tenmile River began shouting at the conductor, “I thought this train was going to Wassaic! They TOLD ME Wassaic! Now service to Wassaic is suspended?! What the hell am I going to do?” The kicker is, the crew had no idea the train was not going to Wassaic. They learned this from a passenger. At this point the Rail Traffic Controller was contacted, “I’ve heard from some passengers that Wassaic service is currently suspended. What am I to tell the people that are on this train going to Wassaic?” The response was, “we have no info at this time.”

Another thing that I watched happen yesterday was at the very beginning of the storm – the early morning Upper Harlem train arrived late and a woman demanded to know on board, “so which one of you conductors woke up late to make my train late?” Despite the smut tabloid headlines that “transit expert” Jim Cameron likes to post (he claims he once worked for a reputable news agency, but his New York Post-esque headlines seem only fit as a rag for dogs to pee on), Metro-North conductors are not horrible people. They do not hit people with trains and run away. And it is ludicrous to even insinuate that it is a regular occurrence for Metro-North employees to perform disgusting acts on passengers because they are “stressed out.” In reality, handfuls of Metro-North employees slept on trains or in rail yards to make sure they were able to work through the storm. Others worked nearly 24 hours straight because their trains got stuck in the snow. Are there some Metro-North employees out there that are assholes? Probably. And I bet you have assholes where you work too. But by and large, the majority of employees work hard to get people where they need to go. Like in this snow storm.

As you’ll see from the photos below, running trains yesterday was not easy. Many people like to debate over catenary versus third rail methods of powering electric trains – each has its merits, but yesterday demonstrated one of the downsides to third rail. Excessive amounts of snow up to and covering the third rail makes it difficult, if not impossible, to operate electric trains. But if 100 car pileups could attest, the roads weren’t that great yesterday and today either.

Anyway, enough ranting. Here’s what winter looks like on the Hudson Line: